Showing posts with label mobility products stoke on trent. Show all posts
Showing posts with label mobility products stoke on trent. Show all posts

Sunday 24 April 2016

Dementia Advice To Help Save You Money

Regular readers of our blog will know that we have been working at Marks and Spencer's to raise money for Approach the local charity that helps those who are affected by Dementia or Alzheimer's.  

Keith the MD, has found out some very useful information, in a chance conversation, which isn't very widely known, for those who may have a family member suffering with either of these.  

Quite a few of us have had family members or have known someone who has signs of a condition like those just mentioned.  It can be quite a burden to help continue to care for them in their own home, when there is a risk, however small, of them not being able to look after themselves.


Castle Comfort Staff - Keith (photographer), Ann Bruce and Dr.Neil Stirling visiting the Carers Cafe in Silverdale
With a simple process, not advertised by the local councils, there is a way to possibly have your council tax bill reduced or even completely eliminated!


Image:Flickr-ImagesofMoney

Council Tax Exemptions or Reductions

For those With Alzheimer's or Dementia 


If a relative of yours has had a diagnosis of Dementia or Alzheimer's, which can be classed as a severe mental impairment that makes them unable to look after themselves independently 
with out assistance then they may well be able to get a full exemption if they live alone.  

All that is required is that the local council will require a confirmation of diagnosis with the form and it is straightforward to apply.  

It is worth applying also if a family member is a carer as they would get a discount too. 

If the person with such a diagnosis lives in your home with you, and there are just two of you in the house, then you can apply for a 25% discount on the council tax bill.  See this page on the citizens advice website for more information.

Here's the steps to follow for Newcastle under Lyme Council

1)Click Here to download this form (Claim Form for Council Tax)

2)Print it out and complete it with confirmation of the diagnosis (which doesn't have to be from the person's own GP, it can be another suitably qualified individual, consultant or medical professional.) 

3)Post to:
Revenues and Benefits
Civic Offices
Merrial Street
Newcastle-under-Lyme
Staffordshire
ST5 2AG

If you are a carer for the person you can make a separate claim with this form and follow the same procedure, and post to the same address. Help with the form is available on 01782 715500 or by emailing counciltax@newcastle-staffs.gov.uk 


Here's the steps to follow for Stoke on Trent City Council

1) Download this form that needs to be signed by a medical professional confirming diagnosis.

2) Once completed by the doctor it needs to be scanned into your computer before it is uploaded when you complete the online application form.

3) Go to this page to complete the online application form.

There is advice and assistance on 01782 234234 or you can go online and use this initial enquiry form here.


Here's the steps to follow for Staffordshire Moorlands Council

Unfortunately there isn't a detailed form for completion directly on the Local Council website, though all local authorities follow roughly the same procedure, requiring a medical diagnosis for exemption, however you can enquire online about it, giving your council tax reference number, so at least the process can be started. There is an enquiry form here.

There is also a phone number to call if you want to speak directly to someone in the Council Tax section - 0345 605 3011

More money off!

As well as the council tax reductions mentioned above, there are also cases which a lot of our customers have had success with, where a reduction is made for someone who lives there with a physical disability. This discount is called the "Disabled Reduction."

The only criteria to meet are just one of the following, i.e. you don't need to meet all these criteria, just one. 

  • A room, other than a bathroom, kitchen or lavatory, which is used mainly by the disabled person and is required for meeting their needs.
  • Or an additional bathroom or kitchen which is required to meet their needs.
  • Or enough space for the use of a wheelchair where one needs to be used inside the dwelling.

Once the form is completed your home would be banded at the next rung down in terms of council tax due. For example if you lived in a band D property you would only have to pay the band C rate for it.  So, downstairs wet-rooms or doorway alterations would count as an adaptation, or if you have a main living room or study which is set up to primarily meet just the disabled persons particular physical needs.

So if you have been thinking about an additional bathroom adaptation at home for a physical disability then the money you save could help you afford to go ahead with your plans.

If you want to save more money on helping you to live independently we also stock reconditioned riser recliner chairs to help you to stand and sit more easily.

And finally, for a last money saving method we can put you in touch with grant awarding charities and schemes that can help with the purchase of chairs or stairlifts. Just call us on 0800 007 5060 today to find out if you could qualify.

Friday 3 July 2015

Mobility Products Shop in Newcastle under Lyme near Stoke on Trent

There are quite a few local mobility shops in the Newcastle under Lyme area, but the one with the most branches is of course Castle Comfort Centre. Having a choice of showrooms to visit, allows us to stock more chairs and beds, so there is more available for immediate local delivery for you, unlike other shops where delays of several days or weeks could be the case.



Unmistakeable on the A34 in Newcastle under Lyme are the famous Castle Comfort dancing dummies as seen on the video above. The latest of these to add to the collection is Mr.Bean aka Rowan Atkinson.  What does Mr.Bean have to do with riser recliner chairs you may ask?

Mr Bean driving his car whilst sat in an armchair on the roof - not required for deliveries from Castle Comfort Centre.
Photo:NathanWong CC 2.0

Well one of his most watched scenes is where he went to buy a chair but it would not fit into his car, a small Mini, so he placed the armchair onto his roof and then sat in the armchair whilst steering the car and using the accelerator with the aid of a mop!

Such methods wouldn't be required on buying a new chair or other mobility product from Castle Comfort as everything we do is professionally installed and demonstrated on delivery by our engineers.  Same day delivery is often possible or if you have a hatchback or estate then you are welcome to put one of our takeaway bargain reconditioned recliner chairs in your boot at a special price. Just visit to see what is in stock at the moment or phone to enquire - details below.

You can visit us at
Castle Comfort Centre
Bank House, High Street, Newcastle under Lyme, Staffordshire ST5 0HE
Phone:01782 611411
or 
Castle Comfort Centre
135 Liverpool Rd
Newcastle-under-Lyme, Staffordshire ST5 9HD
Phone:01782 631111

We look forward to helping you choose the right mobility products for you or those you care for.


Monday 21 January 2013

Raised Toilets and Commodes in Stoke on Trent


Safe Seats for Stoke on Trent, Staffordshire and Cheshire folk

The term ‘safe seat’ is used in many connotations. With regard to mobility products it could be a riser recliner chair that safely lifts someone to a standing position, or it could be a raised toilet seat or commode with handles to enable one to do ones ablutions in a safer manner. I always prefer to sit in the tail end of an aircraft in the hope that it is going to be safer; after all, should disaster strike it would be furthest away from a mountain!

People with mobility problems often lack confidence and need the reassurance of a safe wheel chair seat or the safe seat on a stair lift when ascending and descending stairs as well.

In the world of politics, a safe seat is the prize for the chosen few who are thought to be destined for high office or to be used to replace those already there. It was reported by James Chapman in the ‘Mail online (January 14th 2013) that such a plot is allegedly afoot.

‘Boris Johnson lined up for safe seat in 2015 to fight Cameron for top job’

The Mayor of London, Boris Johnson, may be given a safe seat in the next general election as part of what is called a ‘stalking horse’ plot to replace David Cameron. In response, Boris has denied that he has any intention to try to return to Parliament. However, rebel Tory, young Zac Goldsmith, is reported to be intending vacating his safe seat in Richmond, after Boris had a clash with the PM over Heathrow, to make way for Mr Johnson.

The Tory Party is of course not alone in courting safe seats. Stoke-on-Trent and Newcastle -under -Lyme are both traditionally Labour strongholds. Once a prosperous industrial area, the world famed pottery manufacturers, Royal Doulton, Minton, Spode, Wedgwood, once household names, are all gone. Together with engineering, iron and steel at Shelton Bar and of course coal mining, the traditional industries no longer exist, resulting in a seriously depressed area.

Other ‘safe seats’ are far more important to all of us. How many people have ever heard of Michael Kaastrup Kjaer, Mike Skovbjerg Vad, Marten Baltzer Kristensen and Rene Nygaard Christensen? No... I hadn’t either. I took a guess at a Scandinavian pop group, or perhaps boy band, following in the tradition of Abba with a new version of ‘Dancing Queen’. These guys are not a part of the glitzy glamour of Abba and pop culture. There is a much less glamorous reason for fame. They follow in the steps of Sir Thomas Harington and one Thomas Crapper. The group were students at Skjern Technical College in Denmark. They invented a lavatory system with a safe seat which closes automatically once the lavatory is flushed. I am not too convinced that this will change the course of history but it did allow them to win a Best Product Award in 2009 for their ‘Intelli Toilet’

Perhaps the invention could have a definite social role to play in ending an age-old row between men and women, thus removing grounds for divorce! I look back with amusement to a time when I had a female boss. Close to her office was a toilet, located adjacent to the photocopiers and IT room. I don’t think it was ever really the case, but she, by ‘tradition’, requisitioned the facility for her own private use. Geographically, the gents’ was quite a way down a long corridor. If, during a long printing run, nature called, it was sometimes used by male members of staff, but only when it was certain that she had gone home. As if endowed with some psychic powers, an irate notice would soon follow, requesting men not to use the holy of holies. I was once naive enough to tread where angels feared and asked her how she knew that such a heinous crime had been committed?
The answer came with the conviction that springs from certainty. “Ladies do not leave the seat up dear!

The history of the toilet

The availability of modern, hygienic toilet systems is taken very much for granted in developed countries. Ancient civilisations, including those of Roman and Egypt, developed toilet systems attached to simple flowing water sewage systems. The 3rd millennium BC has been referred to as ‘The Age of Cleanliness’. Toilets and sewers were invented, some being quite elaborate constructions.
The ancient urban ‘lost city’ of Mohenjo Daro in what is now Pakistan was not by discovered by archaeologists until 1921.It’s origins go back some 4,500 years, prospering from its location in the fertile Indus Valley. “It was the most advanced urban settlement of its time” (National Geographic).

Mohenjo Daro had no palaces or grand arenas, but it did have a large public bath system and, most interestingly to me, it had an advanced toilet system. These were built into the outer walls of the more affluent (or should it be effluent?)  houses. The lavatory was a brick structure, with a wooden ‘safe seat’ mounted over vertical chutes, through which the waste fell into drains or cesspits. (Photo: National Geographic –Google images)
Sir Mortimer Wheeler was the director general of archaeology in India from 1944 to 1948. Speaking of Mohenjo Daro he said “The high quality of the sanitary arrangements could well be envied in many parts of the world today.”


Going for a crapper?
However, in this country, anything resembling modern toilets didn’t really come about until the late nineteenth century. Popular opinion gives the credit for the 1800’s invention of the flush toilet to one Thomas Crapper. He certainly was an early maker of the product, and indeed in the Gladstone Pottery Museum there is an entire display dedicated to the toilet bowl with ornate, white and blue ceramic decorations, (including a genuine Crapper,) but really the crucial component was designed very much earlier in 1596 by Sir John Harrington, a Godson of Queen Elizabeth 1st. Harrington designed a valve which allowed the flush water to be circulated but its application was to wait a long time. From medieval days, bad sanitation was the cause of dreadful disease from contaminated cesspits and excrement being thrown out of windows into the streets and running into drinking water. Since 1825 there have been five cholera outbreaks and pandemics. In 1849, in London alone, 10,000 people died from the disease. John Snow was the physician who first proved that cholera deaths were caused by people drinking water contaminated by sewage.  
The availability of safe sanitation is not yet universal. It is estimated that 40% of the global population, mainly in regions of Africa and Asia, does not have facilities for safe excreta disposal.
(Statistic from The Global Water Supply and Sanitation Assessment (2000) World Health Organisation)

One scheme is to encourage people to dig a hole or pit and install plastic liners, screening the area with sacking. This remains a very primitive solution and far from being a ‘safe seat’ for the user! It has to be said that in some parts of Eastern Europe things are little better. I well recall my first experience of the ‘squat toilet’ – no ‘safe seat’ – just markings to show where to place your feet!  Continental France is not much more advanced having the hole in the floor toilet still featuring in many public conveniences.  There are some surprising advantages to the squat down toilet in that it helps avoid constipation and is good for maintaining hip and knee mobility.  If you or your relatives hip or knee flexibility requires a raised toilet seat in Stoke on Trent in order to more easily use the lavatory then contact Castle Comfort for free advice on 08000 832 797.

Privy to the finest chamber pots

Before the advent of bathrooms and toilets becoming a feature of all houses, and today many expect the en suite, it was not uncommon for the toilet to be an outside ‘privy’ in a back yard or garden. Many terraced houses sacrificed a bedroom to indoor bathroom conversion. 
As our climate does not encourage a trip down the garden in the ‘wee’ small hours, the chamber pot was a necessary, albeit not too pleasant a feature of every bedroom in dwelling houses and even in most hotels. The requisite pots ranged from the very simple to the most lavish of ceramic design in the grand houses of the day. 
The need to relieve the call of nature is common to all, regardless of rank or status, and some fine examples of chamber pots graced the likes of palaces and stately homes such as Chatsworth, Blenheim and no doubt Downton Abbey!

You will see pictured a fine example of a decorated chamber pot designed for the wealthy in the grand houses of England. An item worthy of holding the soup on a grand dining table than part of a commode. 

What is toilet humour?
A man staying in a hotel rang for room service. Expecting a young lady, he enquired of the bell boy “Where’s the chamber maid?”He lifted the pot from a cupboard, holding it high to read the back stamp. “Made in Stoke-on-Trent Sir.”

It is perhaps not surprising after all that such basic needs have resulted not only in ingenuity but in attracting the skills of some master craftsman. One such item was the commode. Whilst accepting that for some unfortunate people, the use of a commode is an unavoidable, clinical living aid, we tend to shy away from such objects and would prefer not to know. The chamber pot was common to all at one time and, for those who could afford, so was the commode.

I was hoping that my research would link the commode to the 18th Roman Emperor, Commodus (the clue in the name perhaps?) but, disappointingly, whatever Commodus may have achieved for the empire, the commode was not attributed to him.

A commode was really far more than a chamber pot. The name applied to any of several pieces of furniture. The name does have a Latin derivation (adjective), commodus. The word found its way into French as commode meaning ‘suitable’ or ‘convenient’ hence we have ‘public convenience’ meaning toilets in modern usage. In Staffordshire, musicians can rehearse at an establishment oddly entitled, The Toilets.

The commode was introduced in French furniture making during the 1700’s. Many were elaborate pieces demanding the skills of a master cabinet-maker to create the veneers and gilding.  Prior to the plumbing advances during the mid 19th century, the commode remained an essential item of furniture.  It took the form of a low cabinet, sometimes with drawers, and a cupboard to house the chamber pot. It was usual for the top to be made of marble, ideally, matched to the fire surround in the bedroom. The chamber pot would be hidden away in a cupboard and only a ceramic water pitcher and bowl would be placed in full view on the top.


The skilled cabinet makers who created the elaborate commode furniture during the 1700 -1800’s are not the only craftsman worthy of mention.
I turn again to the skilled workers, in the now lost pottery industry in Stoke-on-Trent, Staffordshire. The City of Stoke-on-Trent, with its six towns, Tunstall, Burslem, Hanley, Stoke, Fenton and Longton, are still known collectively as ‘The Potteries’. The name of the Premier League football club,‘The Potters’ still echoes the past. Statues of former worthies still stand sentinel. The obligatory Queen Victoria, stands aloof in the Queen’s Gardens in Newcastle-under-Lyme (‘Castle’ folk would not forgive me if I didn’t stress that they are not a part of Stoke-on-Trent!) The Pottery towns are still presided over by the towering figures of Spode and other famed pottery makers, and Josiah Wedgwood (1730-1795) the best known of all, stands tall, with a Portland Vase in hand, opposite Stoke Station to welcome all to the city. 

There is an aspect of the Stoke-on-Trent pottery industry which is usually overlooked. Amongst the famed creators of fine china to grace the dining tables of opulent palaces, the makers of sanitary ware are the less glamorous examples of the potter’s art. Baths, basins, lavatories and bidets, however essential, just do not have the same appeal! Amongst the names of the Staffordshire potters we should acknowledge Joshua Twyford and family. 


Joshua was born in 1640 and died in 1729, for the period at the amazing old age of 89. It was he who was to establish a factory to make commercial pottery at a site near Shelton Old Hall, in Hanley, Stoke-on-Trent. Oddly enough, I could not find a record of when production ceased at the site. Examples of work by Joshua Twyford can be seen in Stoke-on-Trent Museum in Hanley, in particular an interesting  salt glazed teapot bearing the inscription ‘Sarah Twyford’.

Thomas Twyford was born on September 23rd in Hanover Street, Hanley. He was to build two factories, but not to make teapots or tableware. Thomas saw the need to develop sanitary products and developed the production of washbasin, urinals and lavatory pans. The distribution of these products was, for the period, remarkable, with exports to America, Australia, France Germany and Russia.

The accolade for sanitary ware development must be awarded to Thomas William Twyford (son of Thomas) born in 1885. It was Thomas William who perfected the building of a one-piece, integrated pottery pedestal toilet with both pan and trap, the UNITAS, establishing the way forward to the design used to day.

The Telford family was not without compassionate responsibility for their workers. The Cliff Vale ‘pot bank’, built in 1887, was a model factory. Perhaps not surprisingly, the toilet facilities were innovative, as was the ventilation system with ample opening windows, Factory inspectors treated the new building as the pattern to be emulated throughout Staffordshire; no mean achievement!

The Cliff Vale Factory
Rather sadly, the redundant Cliff Vale site was recently demolished to make way for a canal side housing development. However, the original entrance facade was saved and remains today as part of the local industrial archaeology of Stoke-on-Trent. T W Twyford died in 1921. He is remembered as the leading pioneer of the application of the principles of hygiene in sanitary appliances. The Twyford Bathrooms brand, locally based in Alsager, Cheshire, is still a major player, boasting a Royal warrant, (Ma’am is on the throne!) This is the only bathroom company to do so. The company supply innovative sanitary products worldwide, including a new easy clean rimless pan with the now obligatory self closing safe seat. Innovative ‘Independent Living’ products include easy access baths with stepped levels and easy reach lever taps, adjustable height semi-pedestals with extra height safe seats for close coupled toilets and easy wheel chair access bathrooms. Amongst the famed manufacturers, another son of the Potteries has left his mark on industrial history.

Travel, it is said, is part of a sound education. This may well be true, but it can be a lonely, insecure  experience. Some fifty years ago, I travelled to the old Soviet Union. This was not the Russia of today. It was the time of cold war fear and suspicion and western travellers were certainly followed and watched at every move. It was a fascinating visit and left me with lasting memories. I recall the gilded opulence of Katherine’s Winter Palace with room after room of priceless works of art.


There were the Hermitage, with its collection of the Tsar’s coronation jewels and countless priceless treasures. The bizarre St. Basil’s Cathedral looking something akin to a gingerbread castle in Disneyland, and, of course, there were the Kremlin Cathedrals and Red Square. Tourists were allowed to jump the long queues at Lenin’s mausoleum. Outside, the goose-stepping guards of honour kept vigil. Chillingly each pair seemed like identical twins selected for the task! Inside, one descended down and down a stone stair case into the chilled air and, not being allowed to stand still, filed past the glass coffin to see the body of Lenin, bathed in orange light. I recall that I felt sick.

It was in Moscow that I had the most frightening experience of being alone. I managed to get lost. I say lonely only because albeit I was surrounded by hundreds of people in the rush hour, unlike me, they spoke Russian! The unfamiliar cyrillic alphabet allowed not even a feeble attempt at translation
And even if I could have made anyone understand angliyskiy, I didn’t know the name of my hotel. No number of do svidaniyas was going to help and yes, I was scared. Even the old English adage of ‘ask a policeman’ was no help and each attempt made the salt mines of Siberia seem a real possibility. It is too long a story, but it ended happily. As the night came on, I needed to relieve myself, but where was I to find the loo? I resorted to take the risk and entered an official looking building via an open side door. Trying to look as though I had every right to be there, I checked a number of doors as my bladder was nearly at bursting point, with no time left to worry about what that would entail.  One more door awaited; this was an only too real game of ‘Russian Roulette’. A lavatory pan, extravagantly decorated in Wedgwood blue jasper style, came before me not a moment too soon.

As I aimed at the bowl with an involuntary audible cry of relief, I was transported back home. I was urinating over a very familiar name: ‘Twyford’ was clearly visible in the wet glaze! All my fears left me as I walked quickly back into the Soviet night, strangely comforted by the fact that two lads from Stoke had been united in an alien land. I had found a safe seat in Moscow.

If you have enjoyed this article please feel free to leave a comment below.  Also if you wish to find out more information about any daily living aids that you would like us to research then do get in touch.

Tuesday 4 December 2012

Mobility Products Shop Stoke on Trent

Castle Comfort  is the region's favourite mobility products shop offering a range of daily living aids to suit every budget. Established in 1997, Castle Comfort is a great help for many people in the Staffordshire, Cheshire, Derbyshire and Shropshire (Salop) areas, as it is so easy to get to, and offers free parking right by the door - which is pretty rare these days with town centres being difficult to get your car anywhere near -and parking charges being far to high.

If you are in need of a mobility aid to help with your independence at home you don't want to have to tackle pavements or have to walk far in order to have a good look round.

For local people we even offer a door to door pickup service by our friendly staff, and can also arrange for an in-home demonstration of a riser recliner chair or stairlift if you would like us to arrange that.

Please call us on 08000 832 797 to enquire about how we can help you.

Our mobility shop sells top branded quality mobility aids like walking sticks, walkers, wheelchairs, scooters, riser recliner chairs, adjustable beds, bathing aids and stairlifts. For a detailed account of which mobility products we can help with go here-  We also offer an advisory service for other daily living aids like raised toilet seats and commodes, grab handles, wide fit slippers, zimmer frames and other assorted items and equipment including those required for incontinence.

Here is some info on the zimmer frame, if you are looking for one in Stoke on trent.


Zimmer frames
At Comfort Centre Mobility Products in Newcastle under Lyme,  we are always delighted when  folks come to see us and leave with a smile on their faces. Sometimes they leave laughing their socks off (even disabled socks.) Why? Because we share the same building as one of the principle doctors´practices in Wolstanton Village. Often, after visiting the doctor, and maybe being given further medicine or a reminder that they are ´not as young as they used to be' people pop in to see what we have on offer.

Regular visitors to Stoke on Trent´s most well-known mobility products store, know that at least they get a cuppa!  But ... does a cuppa alone make them laugh? No - WE DO..  see this ............

Amusement is especially guaranteed if  our beloved and highly respected Doctor Stirling is around.  Please see Dr S's life story here, to refresh memories up with a few of the remarkable things that have gone on in his  86 years. Many of his former patients are unaware of some of the facts about the life of this very special medic. 
Also, a  take  a quick our cartoon website, then you´ll believe Dr S´s claim  100%  that indeed...  'laughter is the best medicine.'
If further evidence of humour being a vital ingredient of a happy old age, then just look at this photo here ..

Do you know about blow up Zimmer frames! One was brought in to our Staffordshire mobility showroom by one of our clients some years ago,  a lady who herself uses a walking frame.  A touch tired of her grandchildren begging for a 'quick go' of Nan´s 'aid to safe transport' - she bought one for them to amuse themselves with. 

THE MANUFACTURERS DO STRESS, HOWEVER,  THAT AN INFLATABLE ZIMMER FRAME IS A NOVELTY ITEM AND NOT FOR USE AS A TOY.  At Wolstanton we intend to keep one on show, but they are a little hard to get, and amused visitors buy them from us at cost price (a modest three pounds each) as fast as we can get them.
The instructions curiously advise -  'Ideal for the decrepit and all washed up. Please drive carefully.'
But whilst most in need of  Zimmer frames may not feel too amused about the subject, we hope a little chuckle may boost the spirits.


Please call us for fast and courteous help whatever your personal requirements. We are always glad to help.

Below are a couple of testimonial videos's from past repeat customers of Castle Comfort who have both decided that we are the firm to deal with when it comes to buying different daily living aids in Stoke on Trent.