Showing posts with label stoke on trent. Show all posts
Showing posts with label stoke on trent. Show all posts

Sunday, 24 April 2016

Dementia Advice To Help Save You Money

Regular readers of our blog will know that we have been working at Marks and Spencer's to raise money for Approach the local charity that helps those who are affected by Dementia or Alzheimer's.  

Keith the MD, has found out some very useful information, in a chance conversation, which isn't very widely known, for those who may have a family member suffering with either of these.  

Quite a few of us have had family members or have known someone who has signs of a condition like those just mentioned.  It can be quite a burden to help continue to care for them in their own home, when there is a risk, however small, of them not being able to look after themselves.


Castle Comfort Staff - Keith (photographer), Ann Bruce and Dr.Neil Stirling visiting the Carers Cafe in Silverdale
With a simple process, not advertised by the local councils, there is a way to possibly have your council tax bill reduced or even completely eliminated!


Image:Flickr-ImagesofMoney

Council Tax Exemptions or Reductions

For those With Alzheimer's or Dementia 


If a relative of yours has had a diagnosis of Dementia or Alzheimer's, which can be classed as a severe mental impairment that makes them unable to look after themselves independently 
with out assistance then they may well be able to get a full exemption if they live alone.  

All that is required is that the local council will require a confirmation of diagnosis with the form and it is straightforward to apply.  

It is worth applying also if a family member is a carer as they would get a discount too. 

If the person with such a diagnosis lives in your home with you, and there are just two of you in the house, then you can apply for a 25% discount on the council tax bill.  See this page on the citizens advice website for more information.

Here's the steps to follow for Newcastle under Lyme Council

1)Click Here to download this form (Claim Form for Council Tax)

2)Print it out and complete it with confirmation of the diagnosis (which doesn't have to be from the person's own GP, it can be another suitably qualified individual, consultant or medical professional.) 

3)Post to:
Revenues and Benefits
Civic Offices
Merrial Street
Newcastle-under-Lyme
Staffordshire
ST5 2AG

If you are a carer for the person you can make a separate claim with this form and follow the same procedure, and post to the same address. Help with the form is available on 01782 715500 or by emailing counciltax@newcastle-staffs.gov.uk 


Here's the steps to follow for Stoke on Trent City Council

1) Download this form that needs to be signed by a medical professional confirming diagnosis.

2) Once completed by the doctor it needs to be scanned into your computer before it is uploaded when you complete the online application form.

3) Go to this page to complete the online application form.

There is advice and assistance on 01782 234234 or you can go online and use this initial enquiry form here.


Here's the steps to follow for Staffordshire Moorlands Council

Unfortunately there isn't a detailed form for completion directly on the Local Council website, though all local authorities follow roughly the same procedure, requiring a medical diagnosis for exemption, however you can enquire online about it, giving your council tax reference number, so at least the process can be started. There is an enquiry form here.

There is also a phone number to call if you want to speak directly to someone in the Council Tax section - 0345 605 3011

More money off!

As well as the council tax reductions mentioned above, there are also cases which a lot of our customers have had success with, where a reduction is made for someone who lives there with a physical disability. This discount is called the "Disabled Reduction."

The only criteria to meet are just one of the following, i.e. you don't need to meet all these criteria, just one. 

  • A room, other than a bathroom, kitchen or lavatory, which is used mainly by the disabled person and is required for meeting their needs.
  • Or an additional bathroom or kitchen which is required to meet their needs.
  • Or enough space for the use of a wheelchair where one needs to be used inside the dwelling.

Once the form is completed your home would be banded at the next rung down in terms of council tax due. For example if you lived in a band D property you would only have to pay the band C rate for it.  So, downstairs wet-rooms or doorway alterations would count as an adaptation, or if you have a main living room or study which is set up to primarily meet just the disabled persons particular physical needs.

So if you have been thinking about an additional bathroom adaptation at home for a physical disability then the money you save could help you afford to go ahead with your plans.

If you want to save more money on helping you to live independently we also stock reconditioned riser recliner chairs to help you to stand and sit more easily.

And finally, for a last money saving method we can put you in touch with grant awarding charities and schemes that can help with the purchase of chairs or stairlifts. Just call us on 0800 007 5060 today to find out if you could qualify.

Thursday, 3 September 2015

Uniscan Walkers Showroom - handy for Staffordshire and Cheshire folk

Our best selling walking aid is the Uniscan

 3 wheeled walking frame.

Where can I buy a uniscan rollator with a seat?

If you want a local Uniscan Showroom that is in easy reach of both Staffordshire and Cheshire and the wider West Midlands region then call us or visit one of our friendly showrooms in the Potteries.  We also stock other home mobility aids that you could try or maybe just upgrade your walking stick to a newer model at the same time?  The technical specifications of the Uniscan model can be found on our website.

Here's our resident Stairlifts Doctor - Dr. Neil Stirling MBChB who at 86 years old doesn't need one of these walkers yet, but is willingly available to demonstrate how good they look as a helpful lifestyle accessory for some of his friends and colleagues at Richmond Court in Nantwich, Cheshire.

What do you get to help with your walking?

This walking aid is easily our best known and most popular rollator.  It actually has 4 wheels as one of the wheels at the front is a double for durability and stability on turning. Here below on the video you can see Malcolm senior engineer at Castle Comfort Centre showing you how it all works, but don't worry you don't need to be an engineer to drive one. They are very lightweight yet strong and surprisingly simple to operate. If you have ever ridden a bicycle then you will understand how the brakes work.

The brakes click down to secure the rear wheels so it cannot be pushed further forward.  Combine that with the folding catch to secure it and the fold up seat and that's all there is to it - a wonderfully designed piece of equipment to make your life just that little bit easier.  You get a walking stick holder built-in to the frame, and also a handy carry bag to stow away shopping too.




Are they heavy?


Uniscan Walkers were the very first company to market with a foldable lightweight walker with a seat.  Proudly made in Britain they are strong and also light enough to lift with a single hand and stow in the passenger footwell of a motor car, or in the boot for when travelling.

We always carry stock of these walking frames which are more adaptable and have a tighter turning circle than the aluminium zimmer frame that most people will be familiar with.  In our opinion they also look a whole lot better too. Our best sellers are the blue (illustrated on the video) and the burgundy framed models, but they are available in 3 other colours on special order, if you wanted us to match it in to your own car for example.


Alternatively just give us a call on 01782 611411 or 01782 631111and we can bring one out to the home for you to try.  Once we have got the height adjusted on the handlebars for you, and you are familiar with how it folds and unfolds then you can keep it if it suits you. See you soon.


Thursday, 2 October 2014

Phil The Power Taylor Buys His Mum A Riser Recliner Chair

Phil's Mum Scores A Bullseye With Her Choice Of New Chair


"Keith delivered the chair personally within half an hour and my mum's previous one was taken to a friend's house with no cost. All professional, organised and simply aiming everything just right!"

Castle Comfort staff knew Phil supports many local good causes in Stoke on Trent. So on delivery of his mum's riser recliner chair, asked for permission if they could use the photos and short films taken on our blog and website, and in return would make a donation to one of his favourite charities.

Phil was delighted, and mentioned without hesitation 'Donna Louise' So it's a top score on the day for all... Castle Comfort achieved more business and delighted to have a celebrity of this status in the client list, and Phil Taylor's mum is over the moon.

Not least, Donna Louise, a marvellous institution doing a fantastic job will now have received a cheque for £150. (see pic below)
Acknowledgement from Donna Louise Children's Hospital Trust

Phil had said that they had been to a few places looking for chairs and that Castle Comfort had the largest selection.  His mum was pleased because she had finally found a chair that was just "so comfortable."

So thanks again Phil for kindly allowing us to use the picture and video and we trust your mum is very happy with her new purchase.

Keith, Ann and Dr.Stirling - Castle Comfort Centre



Saturday, 18 January 2014

Stoke City Player Gives Recliner Chair To Care Home Resident

Living Like A King In Comfort!


IS IT KENWYNE JONES?
Previous Castle Comfort regular Mick Downing of Wolstanton, who started with a free ferrule for his walking stick, is pictured here as the latest beneficiary of the CCC good deed fund which helps local people to live life more comfortably with a donation of a chair, bed or other piece of mobility equipment from the team.

We had to do a double take when we saw this photo as residential home carer Kandy is a double for Stoke City player Kenwyne Jones!

Regular readers will have recognised Mick from the youtube video below which shows him when he received a riser recliner chair that Terry Conroy (ex- Stoke City player and Ireland International) had borrowed from Castle Comfort during his own recuperation from a stroke. Click the grey arrow in the middle to watch it.


It was very fitting that Terry should have presented the chair after his own recovery, as Mick is a die-hard Stoke City fan having watched them play in their Victoria Ground days as a lad.  His new room at Samuel Hobson House - a care home in Wolstanton, clearly shows his footballing allegiance.

Over the years he has been an ardent fan of Stoke (and of Castle Comfort Centre!) Micks's friends and family reminded us that his birthday was coming up, and wondered if Terry Conroy could perhaps get a "Potters" football autographed by some of the players at the Brittania Stadium. Terry, after an email from the mobility products firm arrived like a shot at CCC's showroom - not with a ball, but with something even more special.  A Gordon Banks's collectible 75th Birthday plate was given as a gift to thank him for his loyalty over the years. The plate was delivered by Keith from Castle Comfort on behalf of "TC" who had a mammoth weekend involved with the Stoke/Liverpool game (a match to go down as an historical classic in footballing history) and is signed by Gordon on the back - wishing Mick all the best. Each limited edition plate was created in Stoke on Trent and shows Gordon Banks in his 1966 World cup winning days celebrating with Bobby Charlton.  The plate now takes pride of place in his room, named Stanley Matthews Way, along with his comfy riser recliner.

Saturday, 16 February 2013

Walking Sticks Stoke on Trent, Newcastle under Lyme, Stone & Stafford

Castle photos Feb1
Copyright:CastleComfortWalkingSticks

Walking Sticks Stoke on Trent & Newcastle under Lyme


and all of Staffordshire, Cheshire, Derbyshire & Shropshire

The famous  -  CASTLE FOLDING ADJUSTABLE WALKING STICK  is always available at ...

A special offer price
                                                       of JUST  £10
                         Call us to reserve yours today.

WALKING STICKS .. Castle Comfort of Newcastle under Lyme in Staffordshire became kind of 'famous' for the supply of walking canes when they opened their stall in a Stoke on Trent market stall.  A decade ago, quite a stir was caused when visitors to Hanley, Stoke on Trent indoor market found themselves having their 'ferrules' changed on their walking canes - FREE OF CHARGE. The ferrule is the metal or rubber stopper on the end and folks came from miles around to see if it was true.

It started, not as a gimmick as such, but the firm who obtained the ferrules from manufacturers for around 50p each - found it time consuming and uneconomical to  account for and charge 75p-£1 and write out a receipt for each one. So they gave them away. Soon it was realised that peoples appreciation of getting something for nothing (and an item that can be difficult to find) resulted in one of Castle Comfort's best ever marketing policies. The local community got to know and love this local company that was clearly not out to make every penny it could - and naturally when time came to invest in a chair, bed or a stair lift - then CCC's Wolstanton showroom became the place to visit.

Castle photos Feb1
Source:Walking Sticks Stoke on Trent
To this day - a posse of Castle Comfort team members make regular visits to lots of care homes, residential complexes and  a 'coffee morning ferrule change.'  They can be found at place such as  Bradeley Village, Lisbon Place in The Westlands, Newcastle under Lyme, Gordon Court, Newhouse Court, Mill Rise, Amberly House, Lea Court, Berry Hill, Garners Garden Centre and many more.  You no doubt will have seen us when out shopping at your local Morrison's and Sainsbury's stores (the latter especially on Red Nose Day).

Castle Comfort Walking Sticks

If a similar product (and of a similar quality) is found elsewhere it will probably be around the £15 mark - thought it has been spotted retailing at up to £30 and even some suppliers may charge carriage.  Also, if people cannot get to the showroom and live within a fifteen mile radius, it will be delivered FREE OF CHARGE. Naturally if ever the ferrule needs changing- that will be free.

Details -

A height adjustable CASTLE WALKING STICK folds when not in use for compact storage or transportation. Available in SMALL or STANDARD. One or the other will be fine for a very tiny dot of a person - up to an Olympic pole jumper.  Simply try them out at  the Newcastle under Lyme showroom or in the comfort of your own home when the Castle team member arrives, of course, by appointment.
They are  made from strong powder-coated steel,  have an arthritic friendly shaped handle and have non-marking slip resistant rubber ferrules (tips.)

SO, NOW YOU KNOW WHO TO CONTACT WHEN  YOU WANT A WALKING STICK  - AND REMEMBER IF YOU ARE HUNTING AROUND FOR A LOVED ONE - THEN THERE IS NO FINER PRESENT - (AND IT DOESN'T NEED TO BE FOR A BIRTHDAY, ANNIVERSARY OR CHRISTMAS)

CONTACT CASTLE COMFORT ON 01782 611411

NOW - WALKING STICK AND CANE ENTHUSIASTS - AND WE KNOW THERE ARE MILLIONS OF YOU OUT THERE, READ ON... AND ENJOY ONE OF THE MOST FASCINATING  ACCOUNTS EVERY WRITTEN ON THE SUBJECT OF WHAT MAYBE MAN'S (OR WOMAN'S) BEST FRIEND... EVEN MORE SO THAN THE DOG ................

If you thought that a walking stick was just a walking stick, plain and simple, you would be wrong. The humble walking stick, giving walking support to the aged and infirm, is anything but. Walking sticks have been seen as a fashion accessory by some and even a real, trusted friend by others with which to share life; akin to walking the dog!
Walking sticks are also becoming an acceptable self-defence tool for ladies. But if you ever bash a would be mugger over the head don´t tell the police you carry it for that purpose. Just invent ´´a little arthritis in the knee´´ - and wink at the copper. He´ll tick the right boxes.

“When you have no companion, look to your walking stick.”
(Albanian Proverb)

“The best, the most exquisite automobile is a walking stick and one of the finest things in life is going for a walk with it.”
(Robert Coates Holliday)

“Speak softly and carry a large stick; you will go far.”
(Theodore Roosevelt)
Edward VII (1841-1910) was the son of Queen Victoria. He served as heir apparent and held the title Prince of Wales. It is not hard to draw at least some comparisons between Edward and Charles, Prince of Wales. Both princes had mothers as reining monarchs endowed with longevity. Elizabeth 11 became Queen on the death of her father, King George V1, in February 1952. She was only 25 years old. The coronation was held in June 1953. Her remarkable 60 years on the throne, her Diamond Jubilee, was one of the triumphs of 2012. Elizabeth 11 is the second longest reigning monarch. Victoria was Queen from June 1837 to January 1901, a total of 63 years.
To be Heir Apparent, or monarch in waiting, must be one of the most unenviable of roles. When most people are looking forward to retirement, Charles, and Edward before him, cannot take on the role which destiny has assigned them until their latter years, and then not until the death of the parent!
Queen Victoria had a passion for all things Scottish and this was epitomised by her choice of interior design at Balmoral Castle. This is of course where the Royal Family spends their summer holidays. The pursuit of all things Scottish is still a feature of senior Royals and highland dress, with a stout walking stick, is a part of the holiday at Balmoral Castle. Prince William apparently preferred jeans!

Source:Wikipedia Public Domain
Edward VII at Balmoral. Note the Scottish attire. The photograph is thought to have been taken by his wife, Alexandra.

Look at the pictures of the two Heirs Apparent. What do you see in common? The answer is a walking stick, a stylish accessory for the gentry of the day. Edward VII (Albert Edward) was born on 9th November 1841. He was King on the United Kingdom and all of the British Dominions. He was also Emperor of India from January 22 1901. Edward is thought to have been a champion of human equality and at times derisory of the Government. He undertook a tour of India which lasted an incredible eight months. It was noted that he treated all people equally, with no exclusions on the ground of race, colour or religion.  In an outspoken and unpopular attack of the treatment of Indians by the British officials he wrote “Because a man has a black face and a different religion from our own, there is no reason that he should be treated as a brute.” At the end of the successful tour, the title ‘Empress of India’ was bestowed on Victoria by the British Parliament, thus creating Edward as the future Emperor when he ascended the throne.

His family route was the House of Saxe-Coburg and Gotha and he was the first British monarch from that dynasty. The name, with its Germanic associations, was changed by his son, George V, to the House of Windsor and the name remains in the present day monarchy. During the long reign of his mother, Queen Victoria, he was largely excluded from affairs of State and became the personification of the fashionable playboy with a taste for the high life; fine wines, food and of course mistresses. Victoria spoke harshly of him “I never can, or shall, look at him without a shudder.”He was nothing like her beloved Albert whom she worshipped all her life.

Edward was no ‘dedicated follower of fashion’; rather he established the fashion for the gentry. He it was who made the wearing of tweed, Norfolk jackets and Homburg hats the fashion in men’s wear Outdoors, he was always accompanied by a walking stick, some styles for town and others for the country.

Edward was responsible for some traditions which still are followed today. These include the wearing of a black tie with dinner jackets and leaving the bottom button of a waistcoat unfastened. I think that this was born more from girth than fashion! Walking sticks too became the fashion and there are some fine examples spanning the centuries.



I include at this point an aspect of country life of which I have a loathing. Shooting living creatures in the guise of a ‘sport’, together with fox hunting with dogs. This walking stick shows the head of a Retriever returning the quarry. The fox hunting ban in Britain is still in force and will, I hope, remain so. I am visited by urban foxes every night which solve my food recycling! In common with the majority of the aristocracy and a rural way of life style of the less ‘well bred’, Edward had a passion for hunting. The rooms of Balmoral, with tartan drapes and carpets, adorned with stags heads, bare macabre testimony to the cruelty of a particular form of ‘Scottish’ tradition, so passionately embraced by Victoria. It is a regrettable anomaly that some senior Royals of today, Patrons of Wild Life Conservation, continue to hunt.

Edward did not restrict his guns to Balmoral. His passion led to a bizarre ‘naughtiness’ when resident at the Sandringham Estate in Norfolk. It seems that he had the clocks altered to run an hour fast to create more time for the morning shoots.  ‘Sandringham Time’, only ceased in 1936 on the express orders of Edward VIII.

People who shoot game birds need a stable platform from which to fire, hence the design of another type of walking stick, the aptly named shooting stick. The handle opens out into a two part canvas or leather seat, mounted on a single leg with a ground spike. The user perches on the seat and supports their body with their legs for greater stability.

Pheasant shooting sticks and walking sticks

Collectors of antiques do include walking sticks. Many are exquisite pieces and demand very high prices. One such walking stick, dating from 1780, is a fine example. The stick itself is built from Bark Malacca with a highly decorative handle in fine German Meissen pottery. Malacca, referred to by makers as the “King of Canes”, is a species of rattan palm, found along the coast of Sumatra. It is an ideal medium for walking sticks; light weight but very strong. This opulent stick is valued at a staggering £9000. The Malacca is of course a factor, but far more so the fine Meissen.

Malacca Walking Stick
source:Flickr

Meissen began production of fine porcelain in Dresden. (Germany, not Stoke-on-Trent).
The ware can be authenticated by the crossed swords back stamp, patented in 1720.


Alongside‘Meissen’, the name ‘Wedgwood’ is world famous. Josiah Wedgwood was born in 1768 in Burslem, Stoke-on-Trent. In childhood, Wedgwood contracted smallpox which left him with a severely weakened knee. It was this weakness, rendering him unable to use the pedal on a potter’s wheel, which caused him to change direction towards design. He revolutionised the firing process with the invention of the pyrometer, to give accurate temperature readings in the kilns, for which he was recognised by the Royal Society. Being a son of Newcastle-under-Lyme, adjacent to Stoke-on-Trent, I thought that I had a reasonable knowledge of Josiah Wedgwood’s life. However, as in the adage,’one is never too old to learn!’ I did not know that in 1768 his knee problem resulted in the amputation of his right leg. Wedgwood was a perfectionist. It is recorded that he would tour the Etruria factory, closely inspecting the ware for the slightest imperfection. If the quality was not to his standard, he would raise his walking stick and smash the pot in pieces whilst shouting loudly “This will not do for Josiah Wedgwood.”


Modern day walking sticks may lack a little in elegance but they are a functional aid to mobility. Many are available in a telescopic design, and some effort is made to make them decorative for ladies! In common with their Malacca ancestors, the walking sticks are light weight and yet give strong support for those who need assistance when walking. The added advantage is that they can be collapsed and stowed in a shopping bag.






Walking sticks feature in Folklore and Fantasy. Fairies and ‘little people’ are more the stuff of Ireland, but one old tale comes from Wales.

A farmer from Cwmllan was tending his sheep in the hills. He heard a cry for help. Only people cried and he could not remember seeing people on the remote hill. He discovered a young girl. She had fallen and was trapped on a ledge above a rocky cliff. With no thought for his own safety, the famer climbed down and rescued her. A little old man appeared from nowhere, saying that the girl was his daughter, and thanked the farmer profusely for saving her life. The old man rewarded the farmer by insisting that he accepted his most valued possession, his walking stick. Within a moment, both the old man and the girl were gone from sight. It was as if they had never been.

From that day on, the farmer’s life changed and he became rich. His sheep always gave birth to two ewes. No accidents or diseases struck his flock. Sheep stealers were thwarted. Birds of prey never took a lamb. In the worst of winter, sheep buried in snow drifts always survived. In due season, his flock produced the finest wool. It seemed that the old man’s walking stick had brought good fortune indeed.

One night, having brought the sheep off the hill, the famer walked to a nearby village to a cock fight. He set off for home very late. A dreadful storm blew up with high winds and rain in sheets. He had to cross a swollen stream, using the stick to find a safe footing. Somehow the walking stick slipped from his hand and was washed away by the torrent. Exhausted, the farmer finally reached his cottage.

The next morning the storm had abated and the farmer set out to assess any damage and to look for his stick. Nearly all of his sheep had gone, washed away with the stick by the power of the torrent.
The farmer was ruined. His wealth had gone, as it came, with a walking stick.

(Adapted from ‘Welsh Fairy Book’ (1907) W. Jenkyn Thomas)

Fantasy is perfectly adapted to the cinema. Looking at the momentous success of the ‘Harry Potter’ films who could question that?


‘Charlie and the Chocolate Factory’


The original film, ‘Willy Wonka and the Chocolate Factory’, was made in 1971 with Gene Wilder in the star role as Willy Wonka, It was based on the book of the same title, written in 1964, by one of the greatest of children’s fantasy writers, Roald Dahl. It was not a success. A second adaptation, ‘Charlie and the Chocolate Factory’ was begun in 1991 and first screened in 2005. Willy Wonka played by Johnny Deep. A young boy, Charlie Buckett, wins every child’s dream, a tour of a candy factory. It turns out to be the most wonderful candy factory of all, run by the wildly eccentric Willy Wonka. The sugar corridors are not as sweet as they seem. The story unfolds with fantastical plots and intrigues but Willy and Charlie triumph. The whole design is a colourful extravaganza with every imaginable candy colour and shapes made in incredible ‘Heath Robinson’ machinery.


The musical (chocoholic) fans amongst us will not be surprised to know that a new stage
version of the story will be premiered at the Theatre Royal, Drury Lane, in May 2013. The show is directed by Academy Award winner Sam Mendes. Music is by Marc Shaiman with choreography by Peter Darling, who choreographed the poignant film ‘Billy Elliot’.

Source:flickr
It seems then that the story of walking sticks is far from being a boring mundane topic. However, as with sweets, I like to save my favourite ‘til last. It is Willy Wonka who created perhaps the most irresistible walking stick of all; a candy stick filled to the handle with confectionary goodies!

Saturday, 2 February 2013

Telephones For The Elderly With Big Buttons


Special Phones For The Elderly or Disabled - with Big Buttons - for Stoke on Trent folk.

Helping Staffordshire and Cheshire retired and disabled people, stay connected to those they may need to contact - and be contacted by.


Public Domain Image
Telephones have certainly come a long way since that first one developed by Alexander Graham Bell in 1876.  Now we expect to be able to speak to people any where in the world or at least text them.  You’ll have noticed that many people are always speaking or texting on the phone even when walking through the streets, in a restaurant, at home, everywhere.  Nowadays we expect to be connected at all times!

People in Stoke on Trent, Staffordshire were perhaps ahead in the mobile telephone revolution in the 1980s as local entrepreneur, John Caudwell created one of the world's biggest mobile companies





Source:Wikipedia Pbroks13
Telephones are a way of keeping in contact with people who live a long way away or a lifeline to help or just for going about your daily life.  Test yours out by giving us a ring! 01782 611 411





The developments in telephones have certainly made it possible to advance phones with special applications that can make them easier for those with disabilities or mobility issues.  Now that landlines have cordless handsets and there are mobile phones that connect to a network wherever you are – most of the time – a telephone means that you can easily be connected to whoever you need to speak to at anytime.

Features and benefits of the telephone for those with disabilities
  • Cordless handsets: this means that you can keep the telephone handset close to you especially if you are slow to get to the telephone base holder or hard of hearing
  • Hands-free telephones have built in microphones and loudspeakers which means you can speak to them and hear the caller without lifting the handset
  • On-hook dialling allows you to dial a number without lifting the receiver
  • Digital or caller display telephones have a small screen on which the number of the caller (or their name if you have their number stored on your phone) comes up when they call.  This means you know who is calling before you answer the telephone
  • Telephone memory allows you to store important numbers on your phone
  • Last number redial or call-back allows you to call the last number that called you by pressing just one button
  • Inductive couplers can be built-in to the phone or a small add-on box that can be attached to the handset.  They allow hearing aids that have a ‘T’ switch to pick up the ring tone
  • A pulsator gives a vibrating sound when placed on the bone in front or behind the ear.  This helps some people to hear the conversation of the caller better
  • Keys with a raised dot on the ‘5’ help people to navigate around the keypad.  The 5 is the central button so those who can’t see for instance know this key is in the middle
  • A phone with a ringer volume control allows the user to turn the volume of the ringer up or down
  • Built-in volume control allows the user to turn the volume of the conversation on the phone up or down
Telephones for those with disabilities
A number of the specially developed features for those with disabilities can be useful for several disabilities.  Others have been developed specifically to focus on a particular problem

Telephones for the visually impaired
There are some features that can make it easier for those who find it difficult to see.
  • For instance a larger keypad with larger buttons and more space between them helps to avoid misdials; a contrasting colour to define the space between keys will also help to avoid misdials. One of the main brands is the Doro.

  • Number memory allows frequently used telephone numbers to be stored in the phone.  This is really useful for quicker dialling for those who have difficulty seeing clearly

  • The raised dot on the ‘5’ as we’ve already mentioned helps to identify where you are on the keypad as 5 is the central figure

  • Either a wall mounted telephone so that it is at eyelevel or a cordless handset which you can bring closer to your eyes are both a help for those whose eyesight isn’t as good as it used to be
  • An added bonus can be a voice prompt that is available in some answer phones.  This could give you a voice message when a message has been left on the answer machine for you.  Some of these also give you voice-prompts when you are retrieving messages left for you or trying to record outgoing messages

Telephone for those with impaired dexterity
There are several adaptations of telephones for someone with limited movement especially in their hands:
  • Large concave buttons and more space between them
  • Hands-free set so that you can just use your voice
  • On hook dialling so that the handset doesn’t need to be lifted to dial the number
  • Telephone headsets to enable private conversations i.e. not on speaker phone but still leaving your hands free
  • Number memory to store frequently used numbers
  • Pre-dial allows you longer to key in the number and then just press the dial button i.e. gives you more time and makes it easier
  • Last number redial which allows you to call the last number that called you with one key
  • An automatic answering phone allows the person dialling in to manage the call as long as they are a pre-recognised number.  All the user has to do is listen and speak into the provided clip-on microphone.  The caller has to activate the phone with a 3-digit PIN.  This also means that only those with given permission can get through
  • Telephone conversation recorders allow the user to record conversations.  This is a particularly useful feature if the user is unable to take notes
  • Holders and stands are available for the handset so that the user doesn’t have to pick up or hold the handset for any length of time – nor put it back on the receiver!

For those with speech impediments
  • Hands-free is a useful feature especially if the user is using a computer or other aid with a keyboard and synthesised speech
  • Speech amplification on out-going calls means that a user with a weak voice can be heard
  • A fax machine allows the user to communicate in writing rather than by voice
  • Caller display allows the user to see who the caller is without speaking to them
  • Recording or using a recorded message on an answer phone or voice mail box can invite callers to leave a message so that the user doesn’t need to speak
  • If the user’s speech is difficult to understand a textphone allows the conversation to be typed rather than spoken
  • SMS or texting is widely available on mobile telephones and allows the user to send a written message to another similar phone
  • Video phones come into their own if you need to use sign language for instance as both parties can see one another

Communicating by telephone if you have a hearing impediment
  • Use a telephone that is ‘hearing aid compatible’ i.e. has an earpiece with an audio magnetic field
  • Using a hearing aid with a T setting affords a clearer sound as long as the aid is switched to T
  • Use the ringing volume control to ensure you hear the phone ring
  • Or add on a telephone bell unit to increase the ringing volume.  These units are usually mains electric or battery powered and will need a telephone socket to plug into
  • A telephone with a flashing light when the phone rings helps for those who have no or very poor hearing.  Be aware that often these flashing lights are small so you may need to position the phone near to you
  • Again add-on flashing units can be installed.  These are usually powered by mains electricity so will need a nearby plug and telephone socket
  • There are systems available that can cause lights in the house to flash when the phone rings.  These should be installed by an electrician

For those who find it difficult to hear the telephone conversation
  • Using an inductive coupler with your hearing aid turned to T will help to clarify the voice of the caller and also cut out background noise.  These don’t actually amplify the volume though
  • Inductive couplers can be built-in or bought as an add-on unit
  • Pulsators can help some to hear the conversation more clearly.  They operate by vibrating the sound when placed on the bone in front or behind your ear
Wikipedia:Ben Schumin Zach Vega

Mobile phones for older people

Pros - developed in the 1980s, the mobile phone can be useful for those with disabilities. As well as text messaging and caller recognition, many of them now accept the voice as a way of communication.  For instance you can ask a new smart phone to call a number in the stored phone book.  The internet can also be activated from many mobile phones too.

Cons – sometimes people who are less dexterous find mobile phones too small and fiddly to use and they usually take longer to set up than a landline phone.  Just as you have to remember to put your cordless handset back in its base to ensure it is charged, a mobile also runs on battery and must be plugged in and charged regularly using a special plug and cable.  Digital mobile phones can cause bad interference to analogue hearing aids but this can be addressed by wearing headphones or a headset.
  • There are a number of additional services that are available to those who have problems:
  • If you have a BT landline, they will supply an extension ringer to help you hear the telephone ringing
  • A free Directory Enquiry service is available to those who cannot use the directories due to a disability as long as it is backed up by your doctor
  • Several telephone service providers offer an ‘assisted call service’ if the user has difficulty using the keys to dial
  • Vulnerable customers (disabled or older) should let their service provider know of their condition so that when an engineer visits they can be given a pre-arranged password so that you know it is OK to let them in.
  • Literature and bills in accessible Formats – suppliers are legally obligated to ensure you get bills and other literature in a format you can read i.e. Braille, large-print and multi-media.  Many now provide Internet access so that bills can be seen online or there is a service where your bill is read to you over the phone.

If you are having difficulties or want more detailed information this factsheet produced by the Disabled Living Foundation should help.  And if you want something locally give us a call at Castle Comfort Centre and we will help.  Call us today or pop in.





Monday, 19 March 2012

Reclining Massage Chairs Showroom Staffordshire, Cheshire and Shropshire

Reclining Massage Chairs Staffordshire



Click the above video to see 80 year old Gladys from Stoke on Trent demonstrating her recent proud purchase - a Spanish massage chair which was delivered by Castle Comfort Centre, which has a reclining massage chairs showroom in Wolstanton.

On the video she explains her daily routine for using her massage chair, which she bought from Castle Comfort to help her alleviate some of the "agony" she has experienced with her back,leg and shoulder pain.

Watch as she demonstrates the reclining relaxer programme on the chair, and you can clearly hear her enjoyment of the experience. There are many settings to choose from depending on your requirements, it's just a case of pressing the buttons to dial in the requested massage treatment.

When an equivalent massage from a physiotherapist or masseuse will cost you around £40 per session you can see that getting a massage each day like Gladys enjoys would soon force the average pensioner to give it up because of the prohibitive expense.

This is not the case with a massage chair from Castle Comfort which day after day, 7 days a week, morning, noon or night is ready and able to tailor the perfect treatment for you. Once you have one there is just a small cost for the electrical power.  Why not come down to the showroom to see and try one for yourself - feeling is believing!

All part of the service at Castle Comfort is free regional delivery and we can install it where you choose before a final demonstration on the functions for you to be able to use it on your own.
Give us a call for free on

08000 832 797

today to enquire after one for yourself.

Tuesday, 19 April 2011

Mobility Chairs | Electric Riser Recliner Chairs

If you are looking for mobility chairs also known as electric riser recliner chairs and you would like to visit our mobility centre showroom and know more about us you can visit the website at www.castlecomfortcentre.com
Watch the video below to meet Ann in the showroom or if you prefer to speak to someone now then Keith, Kathy or Ann can help you 8am-11pm on 08000 832 797



video

Mobility chairs are available to sit on and try out in the showroom and are all either single motor or dual motor chairs. On the video above you can meet Ann who shows just one of the pattern books available for the chairs. There are 125 different soft cover fabrics and 30 quality leathers ranging from plain to Antique finish and from standard firm feel through to the softest textured semi-aniline quality.

There is a wide range of riser recliner chairs to look at and sit in and the showroom stock costs from just £295 for a reconditioned model. For a British made 5 year guaranteed model from new you would pay more and rising up in price from there with specification and added features, and covering choice - leather generally being more expensive than fabric.

Our mobility chairs are best bought from a showroom where the chair can be sized to suit the individual as they are not all the same. In fact you may have seen new model riser reclining chairs advertised on the internet for under £300, but they are a one-size-fits-all model in poor quality fabric or pvc with a years guarantee. It's obvious of course that a 6 foot well-built gentleman will require a different mobility chair to a slim 5 foot lady, but those internet mobility chairs unfortunately don't have that flexibility. Those that have found that their chair doesn't fit then have to pay a courier to return it before they get their partial refund from those companies.

Far better to get experienced advice from a regional mobility centre like the Castle Comfort Centre that has helped hundreds of local people seek sitting and standing help and comfort. They have the customer testimonials to prove it. See the map listing for genuine reviews of the firm.

Most of the mobility chairs are available in a small, medium or large sizing and with a dazzling array of fabric or leather cover options. Swatches are available in the showroom and we can send you a brochure aswell if you wish or to try before you buy we can arrange a local pick-up using one of our courtesy vehicles if required. Give us a call on 08000 832 797 and it might be the Merc coming round to pick you up!






Make a day of your visit and see Alton Towers, Wedgwood, Portmerion or Potteries Factory Outlets, Freeport Talke, Little Moreton Hall or Biddulph Grange Gardens, Trentham Gardens, or Waterworld.

Within easy reach of the M6, A500 and A34 on Wolstanton High Street. Click the map below for a clear view of our central location and google map for directions. We are opposite Asda on Wolstanton High St.

So if you are looking for mobility chairs for a loved one would like to visit the showroom or know more about the huge range available click here to visit the website or phone Keith or Ann directly 8am-11pm on 08000 832 797

Mobility chair delivery schedules.




North Staffordshire  Regular delivery run - Stoke on Trent, Newcastle under Lyme, Leek, Biddulph, Stone, Cannock, Cheadle, Stafford, Rugeley, Hanley, Longton, Burslem Tunstall, Kidsgrove, Alsager, Uttoxeter and Market Drayton.




Please enquire by calling Freephone 0800 0832 797.



Every Monday, Thursday & Friday South Cheshire Run. Congleton, Macclesfield, Prestbury Stockport, Crewe, Sandbach, Nantwich, Cheadle Hulme, Knutsford, Warrrington,Ellesmere Port, Widnes Runcorn & The Wirrall etc





Every Wednesday The Lancashire Run. Includes Manchester, Wigan, Bury, Stockport, Rochdale, Liverpool, Birkenhead, Preston, Blackburn, Burnley, Blackpool, Southport, Morecambe, Lytham St Annes, Lancaster Fleetwood and Colne etc.







Increased and enhanced arrangements at Christmas&; Mother’s Day & Father’s Day. Guaranteed Birthday/Anniversary delivery dates - Anywhere in England & Wales with 14 days notice.





Emergency deliveries arranged ASAP. Hospital discharge cases receive top priority.




FOR PRICES & FURTHER INFORMATION ON ALL MOBILITY AND RISER RECLINER CHAIRS CLICK OR CALL 08000 832 797

There are many searches that you may use when looking to find us.  Some of the commonest ones we have found are listed below.

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We can help you with any daily living aids for mobility or disabled needs.
Please call us on 08000 832 797